Clarity Systems Lab
Take the Second Look
The Written-Down Firm

A firm that is written down can be handed to someone.

Most small firms carry the ideal client, the referral process, the site and the stack in one person’s head. Written down, they survive a holiday, a hire, a move and a bad week.

One call→Thirty days→Four documents
Four written documents fanned on a desk

From one head to four documents

The ideal client→
Who to Send

The sentence a client can finish, who you are not for, the note they forward and the thank-you that closes the loop.

The referral process→
The Process After

What happens after a client says your name, who does it, and what they say, through her first ninety days.

The site→
The Walkthrough

Your front door, page by page, as a referred visitor reads it.

The stack→
The Lean Stack

Every tool you pay for, what it does, and what can go.

One of the four, open

What one call becomes

We ask, you talk. Nothing to prepare beforehand. Written in your words, yours to hand to a new hire, a partner or a successor.

$1,250
Fixed
30 to 150
Households
Who to SendDraft 2 · Hartwell Advisory

The sentence a client can finish.

The line

We work with families who own a business and are starting to think about what comes after it.

Who we help, in a client's wordsWho we are not forThe note a client can forwardThe thank-you

Illustrative. One of the four documents, in draft.

Where to start

Not sure yet? AI Readiness is six questions, about four minutes: go, wait, or not yet, with the reasons.Free · Run the check
For the referral side
The Written-Down Firm

Four documents in thirty days, from one call. Thirty to a hundred and fifty households, and small CPA firms.

For the AI decision
AI Foundations$2,500

$1,500 attached to a build. Twelve hours of our work, written down.

A vendor-neutral read of your whole stack
The plan decision, for your compliance officer
The order to connect your tools in
Your AI use policy, adopted
One working session with your team

After either, Clarity Care Operating keeps the watch on your stack and your AI policy, $750 a month.

One note a month, on what we found

What the reads turned up, what we changed our minds about, and what we are building.

The Walkthrough is one of the four documents. Read your front door free first.

Take the Second Look